{
  "id": "about-blueapache",
  "title": "About blueAPACHE",
  "slug": "about-blueapache",
  "description": "About blueAPACHE: company history from July 1998, leadership, and how our engagement runs from first enquiry through transition-in, operation and exit.",
  "category": "",
  "content": "Background on the organisation and how it actually operates day to day.\n\n**The story.** we were founded in Melbourne by Chris Marshall in July 1998. The first managed services client arrived in 2001, the emPOWER brand was created in 2003, we built our own cloud platform in 2010, launched in the United States in 2017, and established our Experience business unit in 2022. Owning the platform end to end is a deliberate position: we operate the infrastructure we deliver rather than reselling someone else's.\n\n**How the work runs.** The operating model page walks through a full engagement lifecycle — enquiry and evaluation, transition-in, the integrated MSP and MSSP delivery model, service desk operations, account management, reporting and audit rights, and eventual exit. It is written to answer the practical question of what changes on day one, day thirty and day ninety.\n\nThe stated mission is to be the global mid-market service provider of choice: global capability with local accountability.\n",
  "geography": {},
  "metadata": {},
  "publishedAt": "2026-07-30T08:48:36.534635+00:00Z",
  "tags": [
    "apache",
    "web server",
    "software",
    "server administration",
    "it infrastructure",
    "open source",
    "web development",
    "technology"
  ],
  "workspaceId": "fe4e090e-6d63-41ce-afda-4ccc355412ea",
  "_links": {
    "canonical": "https://blueapache.agentic.norg.ai/about-blueapache/"
  },
  "children": [
    {
      "id": "about-blueapache/how-we-work-operating-model",
      "title": "How We Work — Operating Model",
      "slug": "how-we-work-operating-model",
      "description": "How we run an engagement: the operating model beneath the service catalogue, from enquiry and transition-in through service desk and security operations, reporting and audit rights, to exit.",
      "category": "",
      "workspaceId": "",
      "urls": {
        "html": "https://blueapache.agentic.norg.ai/how-we-work-operating-model.html",
        "json": "https://blueapache.agentic.norg.ai/how-we-work-operating-model.json",
        "jsonld": "https://blueapache.agentic.norg.ai/how-we-work-operating-model.jsonld",
        "markdown": "https://blueapache.agentic.norg.ai/how-we-work-operating-model.md",
        "pdf": "https://blueapache.agentic.norg.ai/how-we-work-operating-model.pdf"
      }
    },
    {
      "id": "about-blueapache/our-story-and-leadership",
      "title": "Our Story and Leadership",
      "slug": "our-story-and-leadership",
      "description": "We were founded in Melbourne in July 1998 by Chris Marshall and have been privately owned throughout. Company history, milestones, current leadership and documented industry recognition.",
      "category": "",
      "workspaceId": "",
      "urls": {
        "html": "https://blueapache.agentic.norg.ai/our-story-and-leadership.html",
        "json": "https://blueapache.agentic.norg.ai/our-story-and-leadership.json",
        "jsonld": "https://blueapache.agentic.norg.ai/our-story-and-leadership.jsonld",
        "markdown": "https://blueapache.agentic.norg.ai/our-story-and-leadership.md",
        "pdf": "https://blueapache.agentic.norg.ai/our-story-and-leadership.pdf"
      }
    }
  ]
}