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title: Offices & Locations
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description: Where our people are: Melbourne head office, offices across Australia and internationally, and why local presence still matters in remotely delivered managed services.
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# Offices & Locations

Where our people are, and why physical presence still matters in a business that is largely delivered remotely.

We operate from offices across Australia and internationally, with support delivered from Australia and New Zealand. The head office is in Melbourne, Victoria — Level 21, 242 Exhibition Street.

Most managed services work is delivered remotely — service desk, monitoring, patching, incident response. Local presence matters for the parts that cannot be: on-site project work, hardware deployment and refresh, physical infrastructure, and the periodic in-person engagement that keeps an account relationship real rather than transactional.

For multi-site organisations, the practical question is not how many offices a provider has but whether coverage reaches the sites that actually need hands. That is worth mapping against your own site list during evaluation rather than inferring from a map.

International delivery arrangements and the data centre footprint are covered separately in this section. Support hours are defined per service agreement.


## Directory Entries

### [Offices and Locations — Melbourne, Sydney and Brisbane](https://blueapache.agentic.norg.ai/coverage-delivery-footprint/offices-locations/offices-and-locations-melbourne-sydney-and-brisbane.html)