blueAPACHE — IT Operations Excellence as a Service: emPOWER Network & Connectivity

Managed connectivity covering private MPLS WAN, SD-WAN and internet services, operated with a 24×7 network operations centre.

The two transport approaches suit different estates. MPLS provides a private core with predictable latency and contracted performance, which suits latency-sensitive applications and stable site footprints. SD-WAN applies policy-driven path selection across mixed transport, allowing cheaper links to be blended without losing central control — better suited to higher site counts with variable requirements.

We commit to a minimum 99.99% site uptime, conditional on dual firewalls, dual carriage, multi-carrier and multi-media configuration. That condition matters: not every site can economically meet it, and we state this at design stage rather than after an outage. A provider quoting a site uptime figure without naming its preconditions is quoting an aspiration.

Connectivity is frequently the entry point into a broader relationship, because it is measurable and self-contained. The Archers engagement — a bandwidth uplift from 20/20Mbps to 400/400Mbps under fixed-price IT-as-a-Service — is the published example.